Open the job closeout
Confirm ticket, site, assigned person, and completed scope.
RECORD · Ticket referenceExample workflow · not a customer case study
Job-closeout instructions with finished-work photos when useful.
Give the field person a short closeout run that keeps the ticket, completed scope, finished condition, customer acknowledgment, and final sign-off together.
Five-to-seven step run
What the operator does—and what can be recorded.
Evidence control: Optional by default. Store a finished-work photo or customer initial when useful; no gate unless that closeout procedure enables it.
Confirm work complete
Check each promised item against the ticket scope.
RECORD · Completion checklistCapture finished condition
Take the required photo of the completed work.
RECORD · Finished-work photoCheck site condition
Confirm cleanup, access, equipment state, and removed materials.
RECORD · Checklist and optional photoRecord customer acknowledgment
Capture the customer's initial or documented unavailable state.
RECORD · Customer initialLock closeout
Sign the run and return the closeout status to the office workflow.
RECORD · Worker signature and timestampExample workflow, not a customer case study.